Rapid Health & Appointments

Configure Appointment Details

Rapid Health is our booking system that puts YOU in control of your healthcare journey.       

Available Monday - Friday

  • Read the table below
  • Decide which is most appropriate for your needs.
  • Click the link below to access Rapid Health
  • It will take you to a new page where you will submit your request

For more information, please see further down the page "Rapid Health Help" for a video, information guide and FAQs

 

Have you checked the table below and which option to use? CLICK HERE TO ACCESS RAPID HEALTH

 

MEDICAL REQUESTS 

Adults and Children

NOT FOR NURSE REQUESTS 

QUESTION AND ADMIN REQUESTS (& NURSE APPOINTMENTS) 

We will reply to your request via email according to your needs.
GP appointments

Booking Nurse appointments (Select ‘Ask a question’, then ‘Ask a Nurse a question')
Physio appointments

Ask a question
MSK appointments

Requesting/ Booking blood tests
Health concerns

Request a Doctor's letter
New symptoms

Referrals
Pain 

Sick note request

Enter your main symptom and Search.

Read the options carefully and choose the best option for your needs.

Answer the questions the best you can.

Depending on your needs, you may be asked to go to A&E instead.

If suitable, you will either be offered an appointment or your request will go to the duty doctor to review.

 Chasing test results (have you checked the NHS app?)

Repeat medication requests (have you checked the NHS app?)

Updating contact details /Change of address

Contraception advice

Booking a dressings appointment

Book Vaccinations

 

 

Rapid Health Help

 

Watch the video below of what to expect 

CLICK HERE for Rapid Health FAQs

Please CLICK HERE for our Rapid Health information guide for a step by step user guide

URGENT CARE

  • Please do not walk-in for an emergency appointment today. Please visit minor injuries, call 111 or 999 depending on the severity of your needs
  • If you suspect a stroke, heart attack or come across someone who has fallen, please dial 999
  • We are not an emergency service 

WALK-IN/SAME DAY APPOINTMENTS

  • We are not a walk-in centre. Please do not walk-in and wait for an appointment.
  • Appointments must be booked in advance
  • We have a limited number of same day appointments which are used by the duty doctor for urgent matters.
  • If you feel you need an urgent same day appointment, please submit a medical request on Rapid Health. The duty doctor monitors this inbox. For more information on how to submit this, please see the section above

TO BOOK AN APPOINTMENT

  • Use the Rapid Health links below "Click here to access Rapid Health". The responses to your request will vary, depending on your needs. You may be offered a link to book an appointment or admin may book for you and will reply with booking details. 
  • Call the surgery 01273 492255 
    • Please note that all calls (inbound and outbound) are recorded for safety and training purposes. For more information on this, please see our Master Privacy Notice on our GDPR and Privacy page.  

Please check your booking confirmation to see which type of appointment you have, and if you need to come in to the surgery. 

Page last reviewed: 21 May 2026
Page created: 04 April 2023