Contact Details

See above telephone numbers

Submit a Rapid Health request for appointments and administration queries

Visit us on Facebook

Text Messages from Henfield Medical Centre

Have you received a text message from Henfield Medical Centre but are unsure if its from us? When we send out our campaign text messages it will come from a number ending in 955. When we send out any other text messages it ill show up as from 'Henfield GP' as the sender. However, if you have any doubt please do contact us on 01273 492255.

Contacting Henfield Medical Centre by Email 

For prescription enquiries please click HERE for our prescriptions page or email sxicb-wsx.henfield.prescriptions@nhs.net

To contact us regarding a complaint please email sxicb-wsx.henfield.complaints@nhs.net

We would like to inform you that generic email addresses are essential for the safety of both patients and staff. Many of our staff members do not work full time and are entitled to take annual leave. We would hate to cause you frustration if we did not respond to you in a timely manner. It is Henfield Medical Centre policy that only emails submitted to generic email addresses will be responded to, as soon as we are able. If you send an email directly to an employee, by using their personal email address these will be deleted and not responded to. Thank you for your understanding and cooperation to this matter. 

                     Henfield Medical Centre     Dispensary

We are closed on bank holidays.

Please allow 7 working days from ordering your medication to when you collect them from the dispensary.

Enhanced Access is a service introduced by the NHS in October 2022.

It requires GP practices to provide additional appointments to patients during evenings and weekends; until 8pm on weekdays, and from 9am-5pm on Saturdays as a minimum.

This is being delivered at PCN-level, meaning neighbouring GP practices in Chanctonbury have shared use of the service (Billingshurst surgery, Henfield Medical Centre, The Glebe Surgery and Steyning Health Centre).
Depending on your specific needs and the availability of services and clinicians, your practice may offer you an evening or weekend appointment at our enhanced access hub.

A mix of services will be available within these additional hours hubs, with access to the range of health professionals working in the primary care team. There will be a choice of ways to access appointments depending on clinical need, such as telephone, video consultation or face to face.

If a face-to-face appointment is needed, this will be at a GP practice in the local area – this may not be at your own GP practice, but at another nearby. Within Chanctonbury these will be available at The Glebe Surgery in Storrington and/or at Steyning Health Centres sister site in Upper Beeding.

Enhanced Access sessions will be staffed by a mix of GPs, Practice Nurses, Health Care Assistants, and a Receptionist.

Because this is a shared resource, each practice has a fair share of appointments with each clinician. For that reason, appointments will not be able for patients to book themselves directly.

Please note access to our Enhanced Access hubs are by appointment only.

It is not a walk-in service, and the venue is not open for general practice enquiries. All requests still need to be made to practices during their normal opening hours (and able to be cancelled by the patient remotely).

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

All calls are free from landlines and mobile phones.

You will speak to a triage nurse and your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor 'Out of Hours' unless you genuinely cannot wait until the surgery re-opens.