Enhanced or Extended Access (additional appointments) is a service introduced by the NHS in October 2022.

It requires GP practices to provide additional appointments to patients during evenings and weekends; until 8pm on weekdays, and from 9am-5pm on Saturdays as a minimum.

GP Hubs in neighbouring GP practices in Chanctonbury have shared use of the service (Billingshurst surgery, Henfield Medical Centre, The Glebe Surgery and Steyning Health Centre).

A mix of services will be available within these additional hours hubs, with access to the range of health professionals working in the primary care team. There will be a choice of ways to access appointments depending on clinical need, such as telephone, video consultation or face to face.

Because this is a shared resource, each practice has a fair share of appointments with each clinician. For that reason, appointments will not be able for patients to book themselves directly.

If a face-to-face appointment is needed, this will be at a GP practice in the local area – this may not be at your own GP practice, but at another nearby. Within Chanctonbury these will be available at The Glebe Surgery in Storrington and/or at Steyning Health Centres sister site in Upper Beeding.

Please note access to our Enhanced Access hubs are by appointment only by contacting Henfield Medical Centre.

It is not a walk-in service, and the venue is not open for general practice enquiries. All requests still need to be made to practices during their normal opening hours (and able to be cancelled by the patient remotely).